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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Moore

January 20, 2026

5  out of  5
rating by Amy Moore
"Excellent experience with Mackenzie! She was wonderful to work with; helpful, cheerful, and patient. Jumped right in and put a quote together in minutes. I was able to save $400 by switching my auto and home to State Farm!"
We responded:
"Thank you, Amy, for sharing your experience with us! It's great to hear that she was helpful, cheerful, and patient while assisting you. Saving $400 by switching your auto and home insurance is a fantastic outcome. "
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John Perreault

January 20, 2026

5  out of  5
rating by John Perreault
"It was a pleasure to have MacKenzie help me to add my 17 year old daughter to our auto insurance. Not only did I decide to move my auto insurance over to State Farm, I also decided to move my home owners insurance over. Mackenzie was always available to talk to me or would return my call in a short period of time. She gave me every option with my auto and home insurance so I was able to compare the different policies and make a decision. Not once did I feel pressured nor did I feel like I was bothering her. Mackenzie was professional, supportive and caring. Thank you MacKenzie!"
We responded:
"Thank you, John, for sharing your experience with MacKenzie. It's great to hear that she was able to assist you with adding your daughter to your auto insurance and help you transition your policies smoothly. We're glad you felt supported and informed throughout the process. Thanks again!"
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Alex Funnye

January 17, 2026

5  out of  5
rating by Alex Funnye
"Great to work with! thanks for all the help!"
We responded:
"Thank you so much Alex, we are happy to help you!"
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Google User

January 16, 2026

5  out of  5
rating by Google User
"Mackenzie Quay, Account Manager at State Farm in Malta has been helping me for years! She periodically reviews all of my policies to get me the best discounts! She is the ultimate professional! Her knowledge, patience and responsiveness are to be commended! In a world where people are not always pleasant to deal with, I so appreciate MacKenzie’s kindness! She really listens and makes you feel like she cares and wants to help you! Thank you MacKenzie for your time, kindness, and my new savings! You are awesome! I would recommend Mackenzie to anyone looking for an excellent insurance agent!"
We responded:
"Thank you so much for your kind review. We strive to go above and beyond to take care of our customers in many different ways, to be there for them during all the stages of life. "
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Mary Hollis

January 14, 2026

5  out of  5
rating by Mary Hollis
"Mackenzie is an expert and knows exactly how to structure a policy that best fits your needs. She made our process of home buying simple and informed us every step of the way. Peace of mind is invaluable and I can’t imagine working with anyone else. As a real estate consultant I work with many companies, State Farm and Mackenzie outshine all of them. She cares and is timely and efficient. Definitely will work with her again. Thank you for your support and expertise!"
We responded:
"Thank you, Mary, for your thoughtful review. It's great to hear that Mackenzie made your home buying process simple and kept you informed throughout. We look forward to working with you again in the future. "
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Mariposa India

January 8, 2026

5  out of  5
rating by Mariposa India
"I was fortunate enough to have MacKenzie assist me with an auto claim that I had to deal with for a few months & was not getting resolved properly unfortunately. My daughter & I finally decided to go into her office & explain all the issues we were having from the beginning. It felt so good to finally have someone to listen & while sitting at her office, she made a few phone calls, sent an email directly to a claims manager & fifteen minutes after we left her office, I received a call from claims stating that the claim payment was being processed immediately. My only regret was not having gone into her office a lot sooner. It would’ve saved me a lot of wasted time making phone calls & a lot of aggravation. My daughter and I will forever be grateful for having such a professional, supportive and caring agent. Thank you MacKenzie!"
We responded:
"Thank you, Mariposa India, for sharing your experience. I'm glad MacKenzie was able to assist you and your daughter with the auto claim and resolve the issues promptly. Your feedback means a lot to us, and we're here to help whenever you need. "
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Steven Veldman

October 19, 2025

5  out of  5
rating by Steven Veldman
"Mackenzie Q was a great help in assisting me with consolidating all of my insurance needs into one place. She was patient with all of my questions and very happy to go into any extra detail."
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Rose Gruszecki

August 1, 2025

5  out of  5
rating by Rose Gruszecki
"Mackenzie H. was wonderful to work with on my auto policy! She was very efficient and helpful answering my questions and making multiple revisions to my policy based on my coverage needs. I would definitely recommend Mackenzie Frederick and her team for their professionalism and quality of service."
We responded:
"Thank you so much Rose! We take great pride in what we do and never lose sight of what an honor it is that you choose to trust us with what is most important to you!"
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Jeffrey Avella

July 31, 2025

5  out of  5
rating by Jeffrey Avella
"Mackenzi handled my inquiry with such enthusiasm professionalism and knowledge. I was able to get 2 renters policies for my daughters student housing, and not only was Mackenzi prompt to follow up but she completed the policies in a day and at a lower premium then my prior policies ,so all around it adds up to a Five star experience and Value! I recommend State Farm and Mackenzi for your insurance needs. Thank you! Jeff"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Greg Massengale

June 30, 2025

5  out of  5
rating by Greg Massengale
"Determined AND persistent?"
We responded:
"Thank you Greg!"
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Megan Shevlin

June 20, 2025

5  out of  5
rating by Megan Shevlin
"Mackenzie Hall was so amazing and helpful! I'm a first time small business owner and she helped me with everything and answered all of my questions so nicely! It was a pleasure working with her!"
We responded:
"Thank you for allowing us to earn your business Megan, we are so excited to work with you!"
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Dawn Geuss

June 20, 2025

5  out of  5
rating by Dawn Geuss
"I recently spoke to Mackenzi G. Regarding Auto and Homeowners Insurance. I was happy to not feel rushed or badgered. She was very professional and suggested coverage I had never been offered before. I received a quote right away, and will be contacting her at renewal time."
We responded:
"Thank you for giving our team a chance Dawn!"
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Loni Lee

June 13, 2025

5  out of  5
rating by Loni Lee
"Love working with Mackenzi Geuss! Very kind and personable. She's a straight shooter when it comes to understanding what coverage is available and what you need to feel safe and secure when protecting what you've worked so hard for. I would absolutely recommend her to friends and family."
We responded:
"Thank you Loni! We are so grateful for customers like you "
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Kaitlyn Dulski

June 13, 2025

5  out of  5
rating by Kaitlyn Dulski
"Mackenzi G helped to get my husband and I quotes that we wanted for our home and auto insurance. She was very helpful and provided the information I needed very quickly! She had great customer service and was available right away for a follow up question. 5 stars!"
We responded:
"Thank you for choosing us Kaitlyn! We are here for whatever you need"
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britani damario

June 13, 2025

5  out of  5
rating by britani damario
"Great service, easy and quick to get a quote from Mackenzi G."
We responded:
"Thank you Britani!"
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Terah Paluba

June 13, 2025

5  out of  5
rating by Terah Paluba
"My account manager, Mackenzi G has been a dream to work with. She is easy to work with, friendly, and great at providing the best quotes/rates. I’ll definitely be working with her again!"
We responded:
"Thank you for letting us take a look at your current plan!"
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Adam Szymanski

June 13, 2025

5  out of  5
rating by Adam Szymanski
"Had the pleasure of working with Mackenzi G recently. She made my transition of agencies seamless and efficient all while taking an in depth look at my policies bringing me huge savings!"
We responded:
"Thank you Adam, we are so happy to be able to serve you and be there for whatever you need!"
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Cheryl Conway

June 6, 2025

5  out of  5
rating by Cheryl Conway
"Ms Geuss was so accommodating. She carefully walked me through my options. I never once felt rushed or stressed about not understanding. Mackenzi was just lovely to deal with. She quickly found out answers to my questions. It's so difficult to find good customer service these days. She did a great job today!"
We responded:
"We aim to please Cheryl! Thank you for allowing us to take of you."
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Elizabeth Malizia

June 6, 2025

5  out of  5
rating by Elizabeth Malizia
"Very professional and detailed. Highly recommended!"
We responded:
"Thank you for the wonderful feedback Elizabeth!"
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Amanda Whalen

June 6, 2025

5  out of  5
rating by Amanda Whalen
"I was helped by Mackenzi Geuss getting a quote, and the process was smooth and straightforward, and I appreciated how clear everything was explained to me. The customer service was excellent and professional, and Mackenzi made sure I had all the information I needed to make a decision. This was overall a very positive experience!"
We responded:
"Thank you for trusting us Amanda!"
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Mike Tinkler

May 29, 2025

5  out of  5
rating by Mike Tinkler
"Mackenzi tried diligently to find any savings I was entitled to and shopped for the best deal. Extremely friendly, helpful, and upbeat even though she was unable to find a policy for me. I'll reach out to her to quote again in the future."
We responded:
"Thanks so much for letting us try to earn your business Mike! Please keep us in mind for the future and let us know if there is anything else we can help with."
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Jim

May 29, 2025

5  out of  5
rating by Jim
"Mackenzi G was an absolute pleasure to work with! Her customer service is unmatched, as she tries to give the most she can offer to her clients. She makes my day every time I reach out to her because of her positivity, humor, and professionalism! This will always be my favorite agency and would recommend their service to anyone and everyone because they care most about you and they truly want to help. 10/10! 5 Stars All Day, Every Day!"
We responded:
"Thank you so much Jim, we greatly enjoy taking care of you!"
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Dennis Latham

May 29, 2025

5  out of  5
rating by Dennis Latham
"Mackenzi Geuss was very helpful in providing quotes for auto and home insurance with quick communication and very knowledgeable to answer questions"
We responded:
"Thank you Dennis! We are grateful to have the opportunity to take care of all of your insurance needs."
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JASON MEHAN

May 21, 2025

5  out of  5
rating by JASON MEHAN
"I had the pleasure of working with Mackenzie Hall as our family moved our insurance to State Farm. She was very quick with responses and patient with me and my questions as we made this decision. She is definitely a big reason why we felt comfortable to make the move with our home/car insurance."
We responded:
"Thank you Jason!! We are so happy to take care of you and your family."
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carol b

May 12, 2025

5  out of  5
rating by carol b
"Terrific agency. Always available when calling their office and getting the information to me quickly. I have been with this agency for many years and would not go anywhere else. Have both auto and homeowners insurance with them. Thank you."
We responded:
"Thank you so much Carol, we greatly appreciate you and your business! We know you have many choices for your auto and home insurance and we take our job seriously to take care of you when you need us!"