State Farm® Insurance Agent Mackenzie Frederick

"5/5 Stars – I recently switched my insurance to State Farm with Mckenzie, and she made the entire process an absolute breeze! She was incredibly professional, efficient, and so easy to do business with. It is rare to find customer service this seamless and pleasurable. I highly recommend working with Mckenzie if you want a stress-free transition!"

"This is my first review and I am writing one because of Kristine Haviland. Thank you for your help the other day. You were so sweet."

"Kristine Haviland - Amazing customer service and great personality. Very Knowledgeable. Mackenzie you hired a good one."

"Kristine is great to work with. She answers quickly and diligintly. She is a delightful to talk to. We did not make a deal simply because I have lower rates at this time. If my decision was based on cutomer service I would have bought 10 policies."

"On sales positions we've all done sales positions but Mackenzie followed instructions on when to reach back out to me and had just the right amount of persistence. She was quick she was prompt she had all my numbers it took me all of 5 minutes to change insurance companies. She's efficient, kind, funny, and caring. I look forward to a long relationship with State Farm andMacKenzie. I. highly recommend her!!!"

"Got the best rate possible for life and car insurance combined. Was a seamless process and with outstanding customer service pleasant and thorough glad I got Mckenzie and state farm on my side."

"good service !"

"Was very easy to add insurance which makes.our move.that much easier"

"A friend of mine recommended Mackenzie when we were talking about auto and rental insurance. She told me to call and find out what the difference was. The other two companies I only worked with on the internet. What a wonderful help I received from Makenzie - she was knowledgeable, explained everything to me and I was amazed at the price difference I received with her agency. It was a pleasures to work with her and to get State Farm Insurance."

"Mackenzie was very helpful, kind, and knowledgeable when assisting me with renters insurance. She was very attentive and helped make this a seamless process!"

"While searching for better insurance coverage and a lower premium, Mackenzie reached out to me. She provided me with her knowledge and expertise and found a better alternative to the coverage I had for my two automobiles. She was professional and courteous and made it stress free and easy to switch insurance companies for the better! Highly recommend her for any insurance needs!"

"Kristine Haviland, the customer service manager handled my renters insurance for my Daughter's new apt. Kristine was so personable & professional.
Kristine made the transaction so enjoyable and processed it within minutes, answering all my questions and communicating perfectly. I would recommend this agency and if you have the opportunity to work with Kristine you will be happy you did!!"

"Kristine ..Thank you for the outstanding customer service!!"

"I have been working with Mackenzie Quay at the Mackenzie Frederick office for years and she's always been fantastic. Anytime I need something, she's on it and she's always polite and helpful. I cannot recommend her or this office enough. I've been with State Farm since I was a teenager (I'm 44 now for reference) and I've always had good service but the service I've gotten from this office is always above and beyond. I've interacted with Mackenzie Frederick as well and she's also fantastic. Thanks for all the help over the years!"

"What a great experience with this State Farm agency!! Very knowledgeable with auto insurance, homeowners and life insurance. Thank you Mackenzie and Kristine! What a great group of people to work with! I highly recommend them!"

"I had the pleasure of working with Kristine at Mackenzie Fredericks State Farm office. She was quick, knowledgeable, and easy to talk to. I highly recommend her for car and life insurance!"

"Great experience."

"In January my husband and myself purchased a State Farm automobile insurance policy from
M Frederick Ins Agency Inc in Malta, NY. We set up an automatic payment plan. And to make a long story short. There was a problem with the payment not going through. I called the
M Frederick Ins Agency and spoke with the owner, Mackenzie Frederick. I explained the problem. And Mackenzie re-entered all the information for the automatic payment plan. Expecting no problem for the March payment. Wrong the same thing happened. I call the insurance agency again after I spoke with my financial institution. I found out that I had given incorrect information for the automatic payment plan. I spoke again with Mackenzie and informed her it was my error that created this problem. Mackenzie was so understanding and could not have been more accommonating in this situation. I have not come across such a caring, kind, understanding and yet professional individual in a long time. It was truly refreshing to work with M Frederick Ins Agcy, Malta, NY. This is the nicest yet professional and caring insurance agencies I have ever worked with. If you want an insurance agency where you want to be treated as a person and not just an insurance policy or number I highly recommend
M Frederick Ins Agcy, Malta, NY to be your next insurance agency for your insurance needs.
They are licensed to sell insurance in other states than just New York. My husband and myself live in Pennsylvania."

"Was Very Happy to have Reid Frasier assist me in switching to State Farm, Reid took me through what needed to be done I was pleased with my State Farm quote as well. Reed even called me back at the time I prescribed. If you plan on switching insurance companies I would definitely give them a call."

"McKenzie quay was awesome to work with,knowledgeable, friendly,curtious,a real pleasure to work with.thank you McKenzie State Farm is fortunate to have you representing them"

"Excellent experience with Mackenzie! She was wonderful to work with; helpful, cheerful, and patient. Jumped right in and put a quote together in minutes. I was able to save $400 by switching my auto and home to State Farm!"

"It was a pleasure to have MacKenzie help me to add my 17 year old daughter to our auto insurance. Not only did I decide to move my auto insurance over to State Farm, I also decided to move my home owners insurance over. Mackenzie was always available to talk to me or would return my call in a short period of time. She gave me every option with my auto and home insurance so I was able to compare the different policies and make a decision. Not once did I feel pressured nor did I feel like I was bothering her.
Mackenzie was professional, supportive and caring.
Thank you MacKenzie!"

"Great to work with! thanks for all the help!"

"Mackenzie Quay, Account Manager at State Farm in Malta has been helping me for years! She periodically reviews all of my policies to get me the best discounts! She is the ultimate professional! Her knowledge, patience and responsiveness are to be commended!

In a world where people are not always pleasant to deal with, I so appreciate MacKenzie’s kindness! She really listens and makes you feel like she cares and wants to help you! Thank you MacKenzie for your time, kindness, and my new savings! You are awesome!

I would recommend Mackenzie to anyone looking for an excellent insurance agent!"

"Mackenzie is an expert and knows exactly how to structure a policy that best fits your needs. She made our process of home buying simple and informed us every step of the way. Peace of mind is invaluable and I can’t imagine working with anyone else. As a real estate consultant I work with many companies, State Farm and Mackenzie outshine all of them. She cares and is timely and efficient. Definitely will work with her again. Thank you for your support and expertise!"